Order Management Accountant with Czech

 

 

Main responsibilities:

  • Responsible to receive and review timely and accurate processing of manual orders as well as reviewing issues related to orders having been electronically received;
  • Perform analysis and support resolution of issues related to incomplete orders and special and urgent delivery blocks with internal teams and/ or communication with customers;
  • Receive and drive timely resolution or closure of special and urgent order-related customer queries, complaints and feedback;
  • Perform validation and resolution of customer complaints including liaising with appropriate internal Bayer functions and/or directly with customers;
  • Process and ensure that all return requests comply with Bayer Return policiesincluding appropriate approval and documentation;
  • Perform process controls (ICS, ICM, BPC) as described in the desktop procedures;
    Conduct country-specific trainings to new joiners

 

 

Core competences and skills:

  • Preferably a university degree or equivalent, especially with main focus on Administration or Supply Chain Management. Alternatively an equivalent progressive working experience;
  • 2-3 years of experience in Customer Service or other related Order-to-Cash processes;
  • English: min.B2
  • Czech: min.B2
  • Average above communication and interpersonal skills;
  • Advanced MS Office;
  • Experience with ERP systems. SAP experience valuable;
  • Highly Customer oriented;
  • bility to prioritize, analytical skills, can-do attitude and ability to multi-task.

 

 

We offer:

  • A great career opportunity in a Life Science International company;
  • Flexible working hours;
  • Training in the role and Development opportunities within the company.
  • Attractive salary and bonuses;
  • Office in a comfortable business center;
  • VIP medical care and individual life insurance, sports card.
  • Good working conditions and comfortable working environment, including a relax and creativity room.
  • A room for parents and children.

 

If you are interested in this role and you fulfill the requirements set above, do not hesitate to send your CV using ‘Apply’ button.

 

 

 

 

Prosimy o dołączenie poniższego oświadczenia: „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z ustawą z dnia 29.08. 1997 o ochronie danych osobowych DZ.U. nr 133, poz. 883).